Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times. 

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check and packaging. All orders are sent to the fulfilment centre for dispatch within 24 hours after the order is placed. The fulfilment centre and the postal service company process the orders, which takes an additional 2–3 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our fulfilment centre to the destination. International delivery usually takes about 7-12 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 10 and 15 days to arrive at their destination but can take longer from time to time.